FAQ
Frequently Asked Questions
How long will it take for my order to be shipped?
We strive to process and ship orders promptly. Typically, orders are processed within 2-3 business days. Once shipped, delivery times vary based on your location and the shipping method selected during checkout. You will receive a confirmation email with tracking information to monitor the status of your shipment.
What countries do you ship to?
At the moment, our shipping services are limited to the United States. We understand the desire for our products to reach a broader audience, and we want to assure you that expanding our shipping locations is a top priority.We are actively working on extending our reach to serve customers in more locations around the globe. Your enthusiasm and support inspire us, and we are committed to making our products accessible to as many of you as possible.
What payment methods do you accept?
We offer a variety of secure payment options to make your shopping experience convenient. Currently, we accept major credit cards (Visa, MasterCard, American Express), as well as PayPal. Rest assured that all transactions are encrypted and your payment information is handled securely.
How do I contact customer support?
Our customer support team is ready to assist you! You can reach us by sending an email to sevenladybugs@info.com, and we’ll respond within 24 hours.
What materials are used in your products?
T-Shirts:
- 100% Airlume combed and ring-spun cotton
Hoodies:
- 80% combed ring-spun cotton, 20% polyester
Tote Bags:
- 100% cotton